Set your Managers up for Success!

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  Just exactly where does that buck stop?  Good managers know how to delegate, but it can be a challenge to manage employees who are more interested in passing the buck than being responsible for it. The resulting lack of ownership and responsibility can bog down processes and shut down projects.  Learn how to marry expectations to results in “Accountability: Stop the Blame Game.” This workshop will help you create a game plan for building a culture of accountability with your team—starting at the top—and teach you how to design and use agreements with your team.  Learning Objectives Define three critical elements: responsibility, empowerment and accountability, and how they work together to create results Learn how to design and use clear agreements that provide clarity — knowing exactly who is responsible for what and when to get the job done  Discuss and gain skills for holding yourself — and others — accountable for results, no matter how things turn out  Become aware of where you are in the accountability game...what you do well, and what may need some attention Create a game plan for building a culture of accountability with your team Who Should Attend Supervisors, Managers Team Leads Individual Contributors When Thursday, February 8, 2024 9:00 AM - 2:00 PM Where The Atrium 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee Fees vary based on membership tier. Sign in for your pricing. Includes all training materials, morning beverage & box lunch. Read More

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  Just exactly where does that buck stop?  Good managers know how to delegate, but it can be a challenge to manage employees who are more interested in passing the buck than being responsible for it. The resulting lack of ownership and responsibility can bog down processes and shut down projects.  Learn how to marry expectations to results in “Accountability: Stop the Blame Game.” This workshop will help you create a game plan for building a culture of accountability with your team—starting at the top—and teach you how to design and use agreements with your team.  Learning Objectives Define three critical elements: responsibility, empowerment and accountability, and how they work together to create results Learn how to design and use clear agreements that provide clarity — knowing exactly who is responsible for what and when to get the job done  Discuss and gain skills for holding yourself — and others — accountable for results, no matter how things turn out  Become aware of where you are in the accountability game...what you do well, and what may need some attention Create a game plan for building a culture of accountability with your team Who Should Attend Supervisors, Managers Team Leads Individual Contributors When Thursday, August 10, 2023 9:00 AM - 2:00 PM Where The Atrium 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee Fees vary based on membership tier. Sign in for your pricing. Includes all training materials, morning beverage & box lunch. Read More

A recent article of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for world issues, or contentions over religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)? With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. Learning Objectives Understand what accountability is and what events in history have shaped our view of it Explore the cycle of accountability Identify requirements for personal accountability including assertiveness & attitude Discover elements needed for managers and supervisors to create a culture of accountability Examine case studies to better understand what needs to be done to foster & maintain accountability Build skills required for accountability including goal setting & setting expectations Learn to write a clear agreement to support communication & accountability Create an Action Plan for application Who Should Attend Supervisors Managers Team Leads Individual Contributors When Day 1: Tuesday, November 7, 2023; 1PM - 3PM Day 2:  Tuesday, November 14, 2023; 1PM - 3PM Where Live Online Fee Fees vary based on membership tier. Sign in for your pricing. Read More

Advanced Manager Series  The role of the manager in today’s uncertain and quickly changing workplace has shifted dramatically. They need to do more to meet the needs and expectations of their talented, independent and, in many cases, remote workforce. They must serve as coach and mentor, be accessible and remain communicative. Their responsibilities are larger than assuring the work is performed; they have to ensure that workers are content as well. The level of responsibility and accountability placed on managers is greater today than it has ever been which is why your managers need training and support now more than ever.  Our Advanced Manager Series will support your managers with meeting these demands.  Through our blended learning approach, participants learn the critical management skills they need to succeed.  The skills are first introduced in our instructor-led workshops and then supplemented through the new group coaching sessions that have been added to the series.  Participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks.  This blended approach includes all the elements necessary for learning and applying the new and necessary skills. Managers, supervisors and team leads will have a chance to explore six critical topics for their development. Click on the content tab above for a description of each course in the series. Each class is dedicated to building your advanced management skills and insight. We focus on conflict identification and resolution, how to build an effective high-performing team, and how to deal with problem employees (including the proper way to dismiss them if need be). You'll also learn strategies for acquiring buy-in from those above you in the organization and how to coach individual team members to optimal performance all year round, not just at the annual performance review. REMEMBER: Everything you learn in this program will expand your leadership capabilities. You can become a stronger team leader and a more productive and valued member of your organization. Now Included: -Group Coaching Sessions Participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks. Workshop and Group Coaching Dates: Taking Flight with DISC: Wednesday, September 13, 9:00 AM - 2:00 PM  Group Coaching Session - Monday, September 19, 1:00 PM - 2:30PM Conflict Management: Wednesday, September 27, 9:00 AM - 2:00 PM  Group Coaching Session - Monday, October 2, 1:00 PM - 2:30PM Discipline & Termination Strategies for Managers: Wednesday, October 11, 9:00 AM - 2:00 PM  Group Coaching Session -  Monday, October 16, 1:00 PM - 2:30PM Team Development: Wednesday, October 25, 9:00 AM - 2:00 PM Group Coaching Session - Monday, October 30, 1:00 PM - 2:30PM Managing up the Ladder: Wednesday, November 8, 9:00 AM - 2:00 PM Group Coaching Session - Monday, November 13, 1:00 PM - 2:30PM Performance Management: More Than an Appraisal: Wednesday, November 29, 9:00 AM  - 2:00 PM  Group Coaching Session - Monday, December 4, 1:00 PM - 2:30PM Where: *The Atrium 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Cohort Terms & Conditions: Participants must complete all six in-person training sessions and six virtual group coaching sessions to graduate. Partial refunds will not be issued for missed Cohort sessions. Fee includes all training materials, assessment (where applicable) and a bagged lunch. Read More

Advanced Manager Series  The role of the manager in today’s uncertain and quickly changing workplace has shifted dramatically. They need to do more to meet the needs and expectations of their talented, independent and, in many cases, remote workforce. They must serve as coach and mentor, be accessible and remain communicative. Their responsibilities are larger than assuring the work is performed; they have to ensure that workers are content as well. The level of responsibility and accountability placed on managers is greater today than it has ever been which is why your managers need training and support now more than ever.  Our Advanced Manager Series will support your managers with meeting these demands.  Through our blended learning approach, participants learn the critical management skills they need to succeed.  The skills are first introduced in our instructor-led workshops  and then supplemented through the new group coaching sessions that have been added to the series.  Participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks.  This blended approach includes all the elements necessary for learning and applying the new and necessary skills. Managers, supervisors and team leads will have a chance to explore six critical topics for their development. Click on the content tab above for a description of each course in the series. Each class is dedicated to building your advanced management skills and insight. We focus on conflict identification and resolution, how to build an effective high-performing team, and how to deal with problem employees (including the proper way to dismiss them if need be). You'll also learn strategies for acquiring buy-in from those above you in the organization and how to coach individual team members to optimal performance all year round, not just at the annual performance review. REMEMBER: Everything you learn in this program will expand your leadership capabilities. You can become a stronger team leader and a more productive and valued member of your organization. Now Included: -Group Coaching Sessions Participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks. Workshop and Group Coaching Dates: Taking Flight with DISC: Wednesday, September 13, 9:00 AM - 2:00 PM  Group Coaching Session - Monday, September 19, 1:00 PM - 2:30PM Conflict Management: Wednesday, September 27, 9:00 AM - 2:00 PM  Group Coaching Session - Monday, October 2, 1:00 PM - 2:30PM Discipline & Termination Strategies for Managers: Wednesday, October 11, 9:00 AM - 2:00 PM  Group Coaching Session -  Monday, October 16, 1:00 PM - 2:30PM Team Development: Wednesday, October 25, 9:00 AM - 2:00 PM Group Coaching Session - Monday, October 30, 1:00 PM - 2:30PM Managing up the Ladder: Wednesday, November 8, 9:00 AM - 2:00 PM Group Coaching Session - Monday, November 13, 1:00 PM - 2:30PM Performance Management: More Than an Appraisal: Wednesday, November 29, 9:00 AM  - 2:00 PM  Group Coaching Session - Monday, December 4, 1:00 PM - 2:30PM Where Live Online  Terms & Conditions: Participants must complete all six virtual courses and group coaching sessions to graduate. Zoom invites for the group coaching sessions will be sent prior to the first group coaching date. Partial refunds will not be issued for missed sessions. Fee includes all training materials & assessment (where applicable). Read More

This workshop will give  you an overview of the laws and policies governing workplace harassment.  You’ll learn to recognize what is and is not appropriate behavior and your role in maintaining a respectful and productive workplace. Objectives An overview of workplace harassment and discrimination laws Clear definitions of unlawful harassment, “hostile work environment”, discrimination, and protected categories An overview of sexual harassment, workplace retaliation, and the complaint procedure Explain that your company prohibits unlawful harassment and retaliation, review your complaint procedure Real world examples to help employees understand the differences between unlawful harassment and lawful workplace interactions and to help them assess whether they need to modify their workplace conduct Who Should Attend New hires that missed your company-wide Harassment training When Thursday, October 19, 2023 9:15 AM - 10:00 AM Where Webinar Fee Fees vary based on membership tier. Sign in for your pricing. Read More