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Set your managers up for success in the COVID era with online workshops or in-person training beginning August 5, 2020.

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This set of courses introduces individuals to the concepts of quality improvement and lean thinking.  Learners are introduced to the basic concepts and tools, as well as learn techniques for how to apply these concepts and tools within their work and projects. This bundle includes the following bite sized mobile ready courses: Process and Quality Basics Understand the evolution of quality improvement concepts and tools Lean Concepts Discover the concepts and tools at the heart of lean thinking Read More

Project Management for Managers Project Managers focus on the skills required to lead and manage effective and successful projects. This course bundle includes the following bite sized mobile ready courses: Team Involvement in Planning Identify how you will involve the team in planning the project   Brand and Promote Your Project Create a compelling and concise branding statement for your project   Project Plan Updates Identify the individuals who must be informed and updated on the project plan   Planning Tools and Resources Determine the tools and resources you will use to effectively plan your project   Articulate the Attributes of Your Ideas Learn how to confidently articulate the positive attributes and benefits of your ideas   Essential Project Plan Components Ensure your project plan has the key components required for success   Status Reporting Expectations Set team expectations for reporting and sharing project and task status   Sharing Essential Project Information Determine how quick and informative project information will be delivered from the team   Sharing Problems Right Away Discuss with the team why problems and difficult information must be shared right away   Monitor Project Status Actively monitor the current status of your project   Objectively Evaluate Proposals Use objective criteria to evaluate proposed agreements   Advocate for Interests Strengthen your ability to advocate for interests rather than positions   Be Open to Different Solutions Stay open to various and creative solutions   Focus on the Issues vs. Individuals Avoid getting personal by keeping the focus on issues, not individuals   Negotiating with Difficult People Implement negotiation strategies to cope with difficult or unethical individuals   The Likelihood of Project Risk Consider both the impact and likelihood project risks will materialize   Responding to Project Risk Know how to respond to project risks appropriately   Minimize the Consequences Minimize the consequences of adverse situations on the project     Additional Courses These courses are part of the Project Management Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Project Management for Managers   Meeting Management   Become a Contributing Project Team Member   Read More

Providing Resources for Success Managers learn how to provide the resources employees need to successfully deliver their objectives and achieve team goals. This course bundle includes the following bite sized mobile ready courses: Managing Team Resources Evaluate how well you manage the team or department resources   Required Employee Resources Determine if employees have the resources they need to be successful   One Resource for Success Employees identify one resource they need to be successful in the next 60 days   Use a Resource Management Agenda Item Create a resource management agenda item to ensure team needs are met   Resources and Customer Needs Consider the customers’ needs when allocating resources   Providing the Right Resources Take action to provide the resources employees need for success   Team Resource Needs Team members prioritize resources needs   Teams Improve Efficiency of Resources The team determines how they can improve the efficiency of existing resources   Additional Courses These courses are part of the Engagement and Retention Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Increasing Employee Engagement   Retaining Your Employees   Recognizing Employees   Providing Resources for Success Read More

Recognizing Employees Managers build their capabilities to recognize their employees for their work and accomplishments. This course bundle includes the following bite sized mobile ready courses: Recognize Employees Each and Every Day Provide recognition to your employees each and every day   Recognize Accomplishments and Contribution Employees are recognized for their accomplishments and contribution   Improving How Things Get Done Recognize employees who seek out ways to improve the way things get done   Balance Public and Private Recognition Create the right balance between public and private recognition   Find Others to Provide Team Recognition Find others within the organization who can give praise and recognition to your team   Additional Courses These courses are part of the Engagement and Retention Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Increasing Employee Engagement   Retaining Your Employees   Recognizing Employees   Providing Resources for Success Read More

Remote Leadership Toolkit Leading remote employees is now a fact of life. Over 80% of teams and 90% of projects have at least one member not physically located with the rest of the group. In addition, a recent study from GlobalWorkplaceAnalytics.com showed that the number of employees who telecommute more than one day per week increased over 79% from 2005 to 2012. While the principles of effective leadership and team management haven’t changed, maintaining peak performance and keeping employees engaged when separated by miles, time zones and culture is a tall task for any manager or organization. Let’s be honest—leadership of others is already hard enough when they are down the hall or on the shop floor. When you add in the challenges of them being remote, it gets harder—and more stressful. How do we communicate successfully?   How can we make meetings (that are already painful in person), work using technology?   How do we build the relationships and trust with the team—and help them do that between each other?   How do we present ideas, change and more at a distance?   How do we coach and give feedback successfully?   How do we deal with the unknowns? After all, we can’t see what they are doing, how they are doing it and if they are ever working?   If have ever struggled with even one of these questions, you know what we mean. Leadership is hard...doing it remotely is even harder. This toolkit includes the following 18 courses: The Unique Aspects of the Virtual Work Environment Find out what’s unique about leading within the virtual environment   Classic Leadership with a Virtual Twist Know what additional leadership actions are a must when leading others remotely   Building Trust in the Virtual Environment Shift your mindset to successfully build trust and lead others in the virtual environment   Managing Remote Teams Understand the challenges and obstacles managers face when leading remote teams   Building Trust with Remote Teams Identify what’s required to build trust and communication with your team   Maximizing Virtual Tools ​Increase your ability to use the tools available to manage others remotely   The Pitfalls of Web-Based Meetings Find out why web-based meetings are sometimes painful and ineffective   Planning a Virtual Meeting Know what is required to plan an effective virtual meeting ​ Leading a Virtual Meeting Build the skills required to lead successful virtual meetings   Getting Ready for Your Virtual Presentation Understand the challenges of presenting remotely and what’s required for success   Web-based Presentation Basics Integrate proven practices to ensure great web-based presentations each and every time    Communication Techniques for Web-based Presentations ​Deliver successful web-based presentations with three essential communication techniques    Keys to Remote Accountability Build the capabilities to overcome the challenges of holding people accountable remotely   Collaborative Goal Setting at a Distance Learn the keys to setting goals with people who aren’t located with you   Helping Others Achieve Goals​Learn ways to support people in reaching their short and long term goals   Coaching Others—The Basics Learn how to apply the coaching model to your interactions with others   Applying Coaching Remotely Discover what’s required to coach others remotely   Giving Remote Feedback ​Build the skills required to provide feedback remotely Read More

Retaining Your Employees Managers perform the skills needed to retain each individual employee. This course bundle includes the following bite sized mobile ready courses: Overall Satisfaction at Work Talk with your employees about their overall satisfaction with the company and their work situation   Keeping Your Employees Find out what factors will cause your employees to stay   Decreasing Employee Turnover Identify what is required to create a work situation that will cause each employee to stay   Who Needs Better Work-Life Balance? Identify who needs help getting a better balance between work and their personal life   Maximizing Employee Talents Determine how an employee’s top talents are used in his or her job   Creating Work Autonomy Create the right level of work autonomy for your team   Compensation Rule of Thumb Determine if each employee’s compensation package is within market range   Your Own Requirements to Stay Identify what will create a work situation that will cause you to stay   Additional Courses These courses are part of the Engagement and Retention Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Increasing Employee Engagement   Retaining Your Employees   Recognizing Employees   Providing Resources for Success Read More

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