Live Online and In-Person Workshops Now Available.

Set your managers up for success in the COVID era with online workshops or in-person training beginning August 5, 2020.

See Safety Measures

Upcoming Sessions

See All Upcoming Sessions

Giving Great Feedback Managers discover how to provide the feedback each person needs to perform at a high level. This course bundle includes the following bite sized mobile ready courses: Improve the Quality of Feedback You Give Improve the quality of the feedback you give your employees   Employees Monitor Personal Performance Employees monitor and measure their own performance   Acting with Appropriate Speed to Problems Evaluate whether you acted with appropriate speed to problems and issues   Employee Reactions to Performance Evaluations Quickly understand how employees feel about their performance evaluation and rating   Teams Monitor Performance Team members learn how to monitor and measure their own performance   Additional Courses These courses are part of the Developing and Rewarding Others Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing and Coaching Employees   Giving Great Feedback   Discussing Total Compensation Read More

With many employees working remotely in today’s workplace, two-factors are of concern: accountability and trust – “Now that my employees are out of sight, are they performing?” Goal setting will not only increase both trust and accountability, it will help produce results. Setting clear goals with specific metrics, following structured timelines for check-ins, and creating expectations upfront helps managers envision success and achieve it. During this session participants will have the opportunity to learn a formulaic approach to creating goals with the S.M.A.R.T. model. Goals written in this way create clarity, inspire ownership and assist employees to achieve results. Setting aside time to have an in-depth discussion about goals with both your remote and in-person employees will ensure clarity. In this session a goal setting coaching conversation will be explored. And, if done properly, employees will not only buy-in, they will carry out and achieve. Topics: Learn the S.M.A.R.T. model Practice creating S.M.A.R.T. goals for your team Understand coaching techniques to have the goal setting conversation Who should attend? Managers & Supervisors Group discount:  Enter code GS120420 when registering 3 or more attendees to receive a 15% discount. When Friday, December 4, 2020 12:00 PM - 1:30 PM Where Live Online Fee includes all training materials. Read More

Learn to manage difficult colleagues with gloves—kid gloves, not boxing gloves.  Having even one difficult person in your department can tax your restraint and deplete the time and energy you need to supervise your team. “Handling Difficult People” teaches you how to manage challenging colleagues without sacrificing everyone else to the process.  This four hour workshop is designed to help you learn to recognize difficult behavior before it gets out of hand and to understand why difficult people behave the way they do. You’ll work with three part problem solving models and study a five step process from communication to planned resolution. And you’ll leave with an action plan to address situations in your workplace.  Learning Objectives  Learn to identify signs of difficult behavior before a situation gets out of hand Remove the mystery: Get to the core of why difficult people behave the way they do Uncover an approach to communicate with the employee to understand the cause of their behavior  Use a 3 part problem solving model to help diagnose and resolve your situation Follow a 5-step process from communication to planned resolution when engaged in a conflict Understand and use skills to help control your and their emotions when dealing with difficult people and situations Create an action plan to address your situation back at work Who Should Attend All employees/roles Any employee in an organization who has to deal with difficult people Group discount:  Enter code HDP110320 when registering 3 or more attendees to receive a 15% discount. When Tuesday, November 3, 2020 9:00 AM - 2:00 PM Where Live Online Fee includes all training materials.   Read More

Working from home is different. Even though work responsibilities do not change when we go from working in an office building to working from home, how work gets done will be different.  This set of courses will help anyone working from home, whether it's full-time or just a day or two a week, know what to prepare for and do to ensure he or she can be productive and stay an integrated part of the team. This course bundle includes the following bite sized mobile ready courses: 1. Preparing to Successfully Work from Home 2. Being Productive When Working from Home ​3. Being a Good Virtual Teammate Read More

One day you’re doing your job and the next day you’re the one putting the human in Human Resources. Becoming responsible for HR means knowing more than how to do your job—it requires an understanding of the regulations and laws that impact how everyone else is doing their jobs. "HR Bootcamp" is a basic training course for the non-HR professional that teaches basic HR processes, policies and best practices. You’ll also learn the basics of the employment law, including the Family Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA) and other important legislation, so you’ll be able to help keep your company legally compliant. Learning Objectives Acquire basic HR practices to develop an HR department that is efficient and compliant Understand basic HR processes, policies and procedures; and Best Practices Use Best Practice recruitment/interviewing skills Become familiar with the Family Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA) and other important legislation Your learning continues with self-paced learning between and following your sessions with the following modules: FMLA Administration ADA:  Accommodation Procedures and Compliance Who Should Attend HR Professionals HR Administrators Executives/Owners overseeing HR functions PHR Accreditation Group discount:  Enter code VHRB011321 when registering 3 or more attendees to receive a 15% discount. When Day 1: Wednesday, January 13, 2021 9:00 AM - 2:00 PM Day 2: Wednesday, January 20, 2021 9:00 AM - 2:00 PM Where Live Online Fee includes all training materials. Read More

MEA Roundtables, a service available to Members, are intended to give the members' staff opportunities for professional exchange with peers.  The Roundtables are an exclusive peer forum for discussing questions and issues related to a professional field and for drawing on the combined business experience of peers.  The meetings also contribute to the participants' professional development through peer interactions.    Typical participants are C-Level, or report to C-Level within an organization and regularly make decisions that impact the workforce. Sample agenda items will include: Reinventing the performance management process Is your compensation structure working for you? Tactics for management training How to influence and get buy-in on your ideas FMLA management ​2020 Dates Friday, February 7 Friday, June 19 Friday, October 9 Friday, December 4 Year subscription: Member - $265, Pro-rated - $67 If you have any questions, please contact Carol Kelly, Training Coordinator, at 800-662-6238 or . When 9:00 AM - 11:00 AM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 800-662-6238 Read More

Shopping Cart

Your cart is empty