In Person Training is Back!

We will continue to offer Live Online Workshops as well. Select the "In Person" or "Live Online" Category below to find the training option that works best for you.

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Somebody needs to make a decision.  How many times have you heard that in your workplace?  Sometimes people pass the buck not because they’re irresponsible, but simply because they aren’t skilled problem solvers. “Strategic Thinking: Problem Solving & Decision Making” is a workshop designed to teach you new strategies and techniques in problem solving. You’ll utilize the DILEMMA process and learn new tools such as Force Field Analysis, Flow Charting, and Cause and Effect Diagramming. You’ll build an action plan, discuss how to implement problem solving with your team, and learn how to evaluate the effectiveness of a solution once it’s implemented.  And it’s one less decision to make.  Learning Objectives Identify and apply the seven steps toward solving a DILEMMA Uncover your predominant problem solving style Leaders will identify current issues and utilize the DILEMMA process as well as other problem solving tools such as Force Field Analysis, Flow charting, Cause and Effect Diagramming Participants will build an action plan and discuss how these problem solving techniques can best be utilized by staff to aid in the decision making process. Leaders will determine how to evaluate the effectiveness of a solution once it is implemented When Tuesday, September 20, 2022 9:00 AM - 12:30 PM Where Live Online Fee Fees vary based on membership tier. Sign in for your pricing. Also includes all training materials & assessment. Read More

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  These days communication is more than a two-way street: it’s a multi-platform medium.  Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.  Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program. Objectives Discuss the communication process and recognize barriers that get in the way Identify and demonstrate techniques for overcoming barriers Understand and self-assess each component of the communication process including:style, non-verbal behaviors, sending a clear message and active listening Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way Create an action plan to apply techniques in the workplace for communication success Who Should Attend All Employees in every role who could improve their communication skills When Thursday, September 22, 2022 9:00 AM - 2:00 PM Where The Atrium  234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee Fees vary based on membership tier. Sign in for your pricing. Includes all training materials, assessment & box lunch. Read More

Supervision Basics Managers learn the supervision skills needed when they are responsible for guiding the performance of others. This course bundle includes the following bite sized mobile ready courses: Three Month Work Objectives Employees gain a clear understanding of what they must deliver in the next three months   Assist Employees Facing Challenges Provide help and assistance to your employees facing challenges and obstacles   Team and Company Policies Discuss the importance of team and company policies with your team   Know Your Employees Identify what you know about your employees' family, hobbies, personal challenges and interests   Know Who’s Really Contributing Identify individuals who are really contributing to the team or company goals   Involving Others in Problem Solving  Involve others in solving important problems and issues   Know Your Team’s Experience and Background Get clear on the various experiences, backgrounds, skills and perspectives of your team   Work-Life Balance for the Team Ensure everyone is clear on what work/life balance looks like with the team or department   Additional Courses These courses are part of the Management Development Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Bud to Boss Toolkit   Supervision Basics   Management Essentials   Managing for Success Read More

This workshop can be taken as a stand-alone workshop or as part of the Advanced Leadership Series. The Taking Flight with DISC® training program offers a high energy and engaging experience for participants as they learn why they click with some and clank with others. This has become even more important as we move to a hybrid world of in-person and remote workers. Knowing style will help you lead your team more effectively. And, employees who are self-aware are more likely to maximize their talents, better recognize and manage their challenges, and produce better results. Self-aware employees also work better with their colleagues whether at a distance or in the next cubicle. This enhances teamwork at every level of your organization and shapes your culture. In return, your company experiences higher engagement, lower turnover, and greater profits. Taking Flight with DISC® is fun to learn, inspirational to experience, easy to remember, and practical to apply. Participants will be engaged from start to finish through a highly interactive format designed by DISC® experts Merrick Rosenberg and Daniel Silvert, Co-authors of Taking Flight!, Master the DISC® Styles to Transform Your Career, Your Relationships…Your Life.   When Day 1:  Tuesday, September 13, 2022; 10AM - 12PM Day 2:  Tuesday, September 20, 2022; 10AM - 12PM Where Live Online Fee Fees vary based on membership tier. Sign in for your pricing. Also includes all training materials and assessment. Read More

This workshop can be taken as a stand-alone workshop or as part of the Advanced Leadership Series. If you could build a fantasy work team, who would you draft? It’s easy to build an ideal team when you’re working in a virtual game environment.  But when you’re working in a brick and mortar reality, how do you build a winning, cohesive team? “Team Development” is an interactive seminar that will help you learn strategies for creating a successful, unified team, whether you’re managing the daily activities of employees or putting together a special team for a unique project. You’ll learn the stages of team building, role-play activities for building cohesiveness and learn how to move your team from ground rules and objectives to outstanding performance. Who Should Attend Employees Identified for Advancement Team Leads When Day 1:  Tuesday, October 25, 2022; 10AM - 12PM Day 2:  Tuesday, November 1, 2022; 10AM - 12PM Where Live Online Fee Fees vary based on membership tier. Sign in for your pricing. Read More

This workshop can be taken as a stand-alone workshop or as part of the Advanced Leadership Series. If you could build a fantasy work team, who would you draft? It’s easy to build an ideal team when you’re working in a virtual game environment.  But when you’re working in a brick and mortar reality, how do you build a winning, cohesive team?  “Team Development” is an interactive seminar that will help you learn strategies for creating a successful, unified team, whether you’re managing the daily activities of employees or putting together a special team for a unique project. You’ll learn the stages of team building, role-play activities for building cohesiveness and learn how to move your team from ground rules and objectives to outstanding performance. Objectives: Understand team stages and the strategies a leader can take to move a team to the performance stage Understand the importance of establishing clarity around purpose, objectives, action plans and ground rules in team beginnings Identify the positive and negative roles of team members and how to work with both effectively for team success Use a variety of team building activities to build a team’s cohesiveness and foster team spirit Who Should Attend Employees Identified for Advancement Team Leads When Tuesday, August 30, 2022 9:00 AM - 2:00 PM Where The Atrium 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee Fees vary based on membership tier. Sign in for your pricing. Includes all training materials & box lunch. Read More

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