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Learn to manage difficult colleagues with gloves—kid gloves, not boxing gloves.  Having even one difficult person in your department can tax your restraint and deplete the time and energy you need to supervise your team. “Handling Difficult People” teaches you how to manage challenging colleagues without sacrificing everyone else to the process.  This four hour workshop is designed to help you learn to recognize difficult behavior before it gets out of hand and to understand why difficult people behave the way they do. You’ll work with three part problem solving models and study a five step process from communication to planned resolution. And you’ll leave with an action plan to address situations in your workplace.  Learning Objectives  Learn to identify signs of difficult behavior before a situation gets out of hand Remove the mystery: Get to the core of why difficult people behave the way they do Uncover an approach to communicate with the employee to understand the cause of their behavior  Use a 3 part problem solving model to help diagnose and resolve your situation Follow a 5-step process from communication to planned resolution when engaged in a conflict Understand and use skills to help control your and their emotions when dealing with difficult people and situations Create an action plan to address your situation back at work Who Should Attend All employees/roles Any employee in an organization who has to deal with difficult people Group discount:  Enter code HDP042920 when registering 3 or more attendees to receive a 15% discount. When Wednesday, April 29, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials & morning beverage.   Read More

Politics may be a form of warfare but as Sun Tzu pointed out, subduing your opponent without even fighting is the “acme of skill.” Sharpen your skills in “Harnessing Organizational Politics”, a 3-hour workshop designed to teach you to master the politics in your company. The most basic business negotiations—vying for more resources for your department, capturing your boss’s attention to listen to your ideas—require an understanding of how politics are played. “Harnessing Organizational Politics” will help you understand the barriers you face, assess your ability to persuade and influence those in power, and teach you strategies to help successfully navigate your company’s political landscape. Learning Objectives Appreciate the value of power, influence and persuasion to be effective within your organization Uncover the barriers that impede your progress in your organization. Understand and self-assess your ability to persuade and influence across department lines with or without power Learn a 3-step process for achieving your goals when promoting new initiatives or making a change Gain specific strategies you can put in place to effectively navigate the politics in your organization Review what you need to do now, to be able to drive change and gain buy-in for results Group discount:  Enter code HOP092320 when registering 3 or more attendees to receive a 15% discount. When Wednesday, September 23, 2020 9:00 AM - 12:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials & morning beverage. Read More

Working from home is different. Even though work responsibilities do not change when we go from working in an office building to working from home, how work gets done will be different.  This set of courses will help anyone working from home, whether it's full-time or just a day or two a week, know what to prepare for and do to ensure he or she can be productive and stay an integrated part of the team. This course bundle includes the following bite sized mobile ready courses: 1. Preparing to Successfully Work from Home 2. Being Productive When Working from Home ​3. Being a Good Virtual Teammate Read More

MEA’s premier annual event offers a range of invaluable insights into the latest trends and developments in HR and employment law. Come join other HR professionals and executives for a day of learning and networking. Topics will include: Employment Law 2020: What’s Changed, What’s Happening, and What To Do About What’s Coming with Michael G. Trachtman Latest EEOC Enforcement Trends Data is the New Oil:  The Value of Cybersecurity and Your Role in Protecting Company Data Medical Marijuana Testing, Immigration, ADA and more! Agenda 7:30 AM – Registration & Continental Breakfast 8:30 AM – 3:00 PM – Conference Fee Early Bird Discount Pricing until Friday, April 3 Member:  $295 Non-Member: $365 Regular pricing after Friday, April 3 Member:  $325 Non-Member: $395 Register 3 or more and get $25 off per person!  Enter code HR050820 when registering. Includes continental breakfast and lunch. When Friday, May 8, 2020 Where Sheraton Valley Forge Hotel 480 N Gulph Rd., King of Prussia, PA 19406 Read More

One day you’re doing your job and the next day you’re the one putting the human in Human Resources. Becoming responsible for HR means knowing more than how to do your job—it requires an understanding of the regulations and laws that impact how everyone else is doing their jobs. "HR Bootcamp" is a basic training course for the non-HR professional that teaches basic HR processes, policies and best practices. You’ll also learn the basics of the employment law, including the Family Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA) and other important legislation, so you’ll be able to help keep your company legally compliant. Learning Objectives Acquire basic HR practices to develop an HR department that is efficient and compliant Understand basic HR processes, policies and procedures; and Best Practices Use Best Practice recruitment/interviewing skills Become familiar with the Family Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA) and other important legislation Your learning continues with self-paced learning between and following your sessions with the following modules: FMLA Administration ADA:  Accommodation Procedures and Compliance Who Should Attend HR Professionals HR Administrators Executives/Owners overseeing HR functions PHR Accreditation Group discount:  Enter code HRB102220 when registering 3 or more attendees to receive a 15% discount. When Day 1: Thursday, October 22, 2020 9:00 AM - 1:00 PM Day 2: Thursday, October 29, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials and morning beverages. Read More

One day you’re doing your job and the next day you’re the one putting the human in Human Resources. Becoming responsible for HR means knowing more than how to do your job—it requires an understanding of the regulations and laws that impact how everyone else is doing their jobs. "HR Bootcamp" is a basic training course for the non-HR professional that teaches basic HR processes, policies and best practices. You’ll also learn the basics of the employment law, including the Family Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA) and other important legislation, so you’ll be able to help keep your company legally compliant. Your learning continues with self-paced learning between and following your sessions with the following modules: FMLA Administration ADA:  Accommodation Procedures and Compliance Who Should Attend HR Professionals HR Administrators Executives/Owners overseeing HR functions PHR Accreditation Group discount:  Enter code HRB040820 when registering 3 or more attendees to receive a 15% discount. When Day 1: Wednesday, April 8, 2020 9:00 AM - 1:00 PM Day 2: Wednesday, April 15, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials and morning beverages. Read More

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