Live Online and In-Person Workshops Now Available.

Set your managers up for success in the COVID era with online workshops or in-person training beginning August 5, 2020.

See Safety Measures

Upcoming Sessions

See All Upcoming Sessions

Do any of these pet peeves resonate with you? You try to speak and someone else talks over you, lopsided conversations: team members who don’t participate at all vs. team members who hog the floor, great ideas uncovered but no follow-through, crickets chirping in the background when you ask a question, no agenda resulting in haphazard dialogue, people distracted or caught off guard surfing the web etc. And the list goes on!  Now that many of us are working remotely, our meetings have been catapulted to the online world with all of us in tow, but possibly our skills have not made the same leap. In this session, we will uncover strategies to conduct a meeting effectively where goals can be met, sales be made, and end results achieved.  No matter what platform you adopt, maybe it’s Zoom, Teams, Skype, WebEx or another, in this class you will learn universal techniques to lead and navigate an online meeting with finesse. Objectives: Review strategies for leading effective online meetings Use facilitation tools: active listening, dealing with objections, and problem participants Uncover online tricks and tips utilizing software tools to engage the audience including breakout rooms, chat, emoticons and more Explore the importance of meeting 101 skills and how to bring them online Establish a positive group climate and keep the meeting on track Establish follow-up and action plans for success Group discount:  Enter code RVM092920 when registering 3 or more attendees to receive a 15% discount. When Tuesday, September 29, 2020 12:00 PM - 1:30 PM Where Live, online Fee includes all training materials.    Read More

Starting a New Job Individuals new to a job, role or the company, take action to accelerate the time it takes to become a productive employee and integrated team member. This course bundle includes the following bite sized mobile ready courses: Clear Work Expectations Know exactly what you must do over the next six months to be a high performing employee   Learn about the Company and Customers New hires learn more about the company and its customers   Information for Success Find out who can provide the information you need to be successful in your job   Making an Impact Determine how you make a positive impact on the team and within the company   Getting to Know Your Peers Get to know your co-workers’ role, skills, and expertise   Six Month Work Priorities Get clear on your work priorities for the next six months   Current Performance Review Review your current level of performance and determine what you should do going forward   Additional Courses These courses are part of the Onboarding Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Onboarding New Employees   Starting a New Job Read More

Most of us have had the experience of waiting for information or needing something to get done before we can move forward in our work. In these situations, a piece of information or action is required before we can perform the next step in our project or work assignment. While frustrating at times, especially if we have to wait, this circumstance is not uncommon in most work situations. It’s the nature of work and working with others. The challenge we face at these times is to be careful not to stop working and stay productive. That is, we must find other ways to meet our work objectives and contribute to the team. This course is designed to help you when you are in situations in which your work or assignment comes to a halt because you must have key information or need others to complete a particular action or task. This course provides specific instructions to help you make a conscious effort to stay productive when your core work or project is stalled and you must wait for someone before moving forward again. In these situations you must want to stay productive as well as have a desire to find ways to accomplish other work. By completing this course, you will know how to maintain personal productivity while waiting for answers to critical questions. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). Read More

So you want to be a supervisor? Making the move to leadership isn’t solely about being the best at what you do. And, it’s no longer about being responsible for your own work load; instead, you will need an entirely new set of skills to be successful. In this transition to supervisor, individual contributors find they all face unexpected challenges. Participants attending this session will have the chance to examine exactly what it takes to lead others. There are 8 critical questions to identify whether management is a good fit. Through these targeted questions and other assessments, the necessary skills needed for development will be identified by each individual attending. Rewards, challenges and what it takes to be a manager will all be explored in a highly interactive format. Learning Objectives Examine the role and how it’s different from being an individual contributor Defining skills, competencies, responsibilities & challenges when managing Assessing if the role is right for you Balancing and managing tasks and people through planning and organizing Examining a Performance Management model for a holistic view Understanding the role of communication and its link to managing effectively Knowing what it takes to motivate and engage others Defining the art and science of delegation Identify strategies to build the skill level of employees including feedback Create a development action plan to step-up Who Should Attend Individual Contributors Non-Supervisors  Anyone being considered for promotion or who are interested in being promoted to a supervisory role Group discount:  Enter code SU120820 when registering 3 or more attendees to receive a 15% discount. When Tuesday, December 8, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment.   Read More

Somebody needs to make a decision.  How many times have you heard that in your workplace?  Sometimes people pass the buck not because they’re irresponsible, but simply because they aren’t skilled problem solvers. “Strategic Thinking: Problem Solving & Decision Making” is a workshop designed to teach you new strategies and techniques in problem solving. You’ll utilize the DILEMMA process and learn new tools such as Force Field Analysis, Flow Charting, and Cause and Effect Diagramming. You’ll build an action plan, discuss how to implement problem solving with your team, and learn how to evaluate the effectiveness of a solution once it’s implemented.  And it’s one less decision to make.  Learning Objectives Identify and apply the seven steps toward solving a DILEMMA Uncover your predominant problem solving style Leaders will identify current issues and utilize the DILEMMA process as well as other problem solving tools such as Force Field Analysis, Flow charting, Cause and Effect Diagramming Participants will build an action plan and discuss how these problem solving techniques can best be utilized by staff to aid in the decision making process. Leaders will determine how to evaluate the effectiveness of a solution once it is implemented Group discount:  Enter code ST121120 when registering 3 or more attendees to receive a 15% discount. When Friday, December 11, 2020 9:00 AM - 12:30 PM Where Live Online Fee includes all training materials, assessment. Read More

Eat stress for breakfast these days? As we face uncertainty with COVID, chaos with back-to-school, emotional strain with loss of jobs, and brewing conflicts over politics…everybody is struggling to stay afloat. Stress in today’s environment is unavoidable, for all of us! The good news: MEA can provide you with practical strategies that you can personalize to your own unique needs. In this workshop, you will learn to manage and yes, even make stress work for you. We’ll discuss how to recognize the signs of stress in yourself, identify causes of stress and pinpoint techniques, including mindfulness practices, to fortify yourself against the onslaught. And at just 90 minutes, it won’t stress you out! Learning Objectives Recognize signs of stress Identify causes of stress and tools for reducing or eliminating this stress Manage more effectively stress in both work and personal lives Learn mindfulness techniques backed by science that can impact both your physical and mental being Identify strategies and create a doable action plan for reducing stress Who Should Attend All Employees who feel the impact of stress in the workplace Group discount:  Enter code VSM111320 when registering 3 or more attendees to receive a 15% discount. When Friday, November 13, 2020 12:00 PM - 1:30 PM Where Live Online Fee includes all training materials. Read More

Shopping Cart

Your cart is empty