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NOTE:  This workshop will be delivered virtually.  You will receive login information after registering. So you want to be a supervisor? Making the move to leadership isn’t solely about being the best at what you do. And, it’s no longer about being responsible for your own work load; instead, you will need an entirely new set of skills to be successful. In this transition to supervisor, individual contributors find they all face unexpected challenges. Participants attending this session will have the chance to examine exactly what it takes to lead others. There are 8 critical questions to identify whether management is a good fit. Through these targeted questions and other assessments, the necessary skills needed for development will be identified by each individual attending. Rewards, challenges and what it takes to be a manager will all be explored in a highly interactive format. Who Should Attend Individual Contributors Non-Supervisors  Anyone being considered for promotion or who are interested in being promoted to a supervisory role Group discount:  Enter code SU063020 when registering 3 or more attendees to receive a 15% discount. When Tuesday, June 30, 2020 9:00 AM - 1:00 PM Where Live, Online Fee includes all training materials & assessment.   Read More

So you want to be a supervisor? Making the move to leadership isn’t solely about being the best at what you do. And, it’s no longer about being responsible for your own work load; instead, you will need an entirely new set of skills to be successful. In this transition to supervisor, individual contributors find they all face unexpected challenges. Participants attending this session will have the chance to examine exactly what it takes to lead others. There are 8 critical questions to identify whether management is a good fit. Through these targeted questions and other assessments, the necessary skills needed for development will be identified by each individual attending. Rewards, challenges and what it takes to be a manager will all be explored in a highly interactive format. Learning Objectives Examine the role and how it’s different from being an individual contributor Defining skills, competencies, responsibilities & challenges when managing Assessing if the role is right for you Balancing and managing tasks and people through planning and organizing Examining a Performance Management model for a holistic view Understanding the role of communication and its link to managing effectively Knowing what it takes to motivate and engage others Defining the art and science of delegation Identify strategies to build the skill level of employees including feedback Create a development action plan to step-up Who Should Attend Individual Contributors Non-Supervisors  Anyone being considered for promotion or who are interested in being promoted to a supervisory role Group discount:  Enter code SU120820 when registering 3 or more attendees to receive a 15% discount. When Tuesday, December 8, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment & morning beverage.   Read More

Somebody needs to make a decision.  How many times have you heard that in your workplace?  Sometimes people pass the buck not because they’re irresponsible, but simply because they aren’t skilled problem solvers. “Strategic Thinking: Problem Solving & Decision Making” is a workshop designed to teach you new strategies and techniques in problem solving. You’ll utilize the DILEMMA process and learn new tools such as Force Field Analysis, Flow Charting, and Cause and Effect Diagramming. You’ll build an action plan, discuss how to implement problem solving with your team, and learn how to evaluate the effectiveness of a solution once it’s implemented.  And it’s one less decision to make.  Learning Objectives Identify and apply the seven steps toward solving a DILEMMA Uncover your predominant problem solving style Leaders will identify current issues and utilize the DILEMMA process as well as other problem solving tools such as Force Field Analysis, Flow charting, Cause and Effect Diagramming Participants will build an action plan and discuss how these problem solving techniques can best be utilized by staff to aid in the decision making process. Leaders will determine how to evaluate the effectiveness of a solution once it is implemented Group discount:  Enter code ST121120 when registering 3 or more attendees to receive a 15% discount. When Friday, December 11, 2020 9:00 AM - 12:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment & morning beverage. Read More

Eat stress for breakfast.  Or at least, don’t let it give you heartburn.  Stress in today’s work environment is unavoidable. But you can learn to manage and even, yes, make it work for you. In this workshop you’ll discuss how to recognize the signs of stress in yourself and those around you, identify causes of stress and create an action plan for reducing stress in your work and personal life.  And at just three hours long, it won’t stress you out!  Learning Objectives Recognize signs of stress, in themselves and those close to them Identify causes of stress and tools for reducing or eliminating this stress Manage more effectively stress in their work and personal lives Create an action plan for reducing stress Who Should Attend All Employees who feel the impact of stress in the workplace Group discount:  Enter code SM111320 when registering 3 or more attendees to receive a 15% discount. When Friday, November 13, 2020 9:00 AM - 12:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials & morning beverage. Read More

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  These days communication is more than a two-way street: it’s a multi-platform medium.  Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.  Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program. Learning Objectives Discuss the communication process and recognize barriers that get in the way Identify and demonstrate techniques for overcoming barriers Understand and self-assess each component of the communication process including:style, non-verbal behaviors, sending a clear message and active listening Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way Create an action plan to apply techniques in the workplace for communication success Who Should Attend All Employees in every role who could improve their communication skills Group discount:  Enter code SC101320 when registering 3 or more attendees to receive a 15% discount. When Tuesday, October 13, 2020 9:00 AM - 4:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment, morning beverage & catered lunch. Read More

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  These days communication is more than a two-way street: it’s a multi-platform medium.  Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.  Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program. Who Should Attend All Employees in every role who could improve their communication skills Group discount:  Enter code SC071620 when registering 3 or more attendees to receive a 15% discount. When Thursday, July 16, 2020 9:00 AM - 4:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment & catered lunch. Read More

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