In Person Training is Back!

We will continue to offer Live Online Workshops as well. Select the "In Person" or "Live Online" Category below to find the training option that works best for you.

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Building Your Leadership Skills Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. This course bundle includes the following bite sized mobile ready courses: Keeping Customers Informed Keep your customers informed of key information, progress and status updates   Seek Out the Ideas and Opinions of Others Actively seek the thoughts and opinions of others in key situations   Show Good Judgment Regarding Creative Ideas Demonstrate good judgment for how creative ideas and suggestions will work   Integrity Review Perform an integrity review on your actions and behaviors   Contributing to the Organization Strategy Identify what you need to do differently to effectively contribute to the organization strategy   Support the Organization’s Vision and Strategy Select the actions you will take to lead the organization’s vision and strategy   Manage Conflict with Others Use a process for managing conflict with others   Learn From a Conflict Management Expert Identify someone who is good at conflict management who you can learn from   How Inspiring Are You? Evaluate how inspiring your words and actions are to others   Be a Powerful and Inspirational Role Model Become a powerful and inspirational role model to others   Additional Courses These courses are part of the Becoming a Future Leader Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Communicating with Others   Building Your Leadership Skills Read More

Coaching Career Development Managers learn how to guide and coach employees in developing their career within the organization. This course bundle includes the following bite sized mobile ready courses: Employee Career Aspirations Get to know your employee’s career desires and aspirations   The Company Career System Employees learn about the company career system   Career Plans for Your Employees Create a career plan with your employee   Finding Employee Development Opportunities Identify skill development opportunities for your employee   Building an Employee’s Professional Network Help build your employee’s professional network   Career Plans and Employee Expectations If needed, set appropriate expectations with employees regarding their career plans   Additional Courses These courses are part of the Career Development Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Coaching Career Development   Developing for Success   Building Your Career Read More

This workshop can be taken as a stand-alone workshop or as part of the Foundational Leadership Certificate Series.  Ever notice how coaches are the first ones blamed when a team piles up too many losses?  Good coaching can make the difference between a winning season and a championship season, because successful coaches know how to motivate a team to go the extra yard that wins the game. Learn how to incentivize your players in “Coaching Skills for Managers and Supervisors”.  This one day course will teach you effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you’ll learn a five step approach for giving constructive criticism while managing defensive reactions.  When Day 1:  Tuesday, November 29, 2022, 1PM - 3PM Day 2:  Tuesday, December 6, 2022, 1PM - 3PM Where Live Online Fee Fees vary based on membership tier. Sign in for your pricing. Read More

After completing this Communicating Technical Information course, you'll be able to:   Identify information about your audience needed to engage them Determine the most important motivator for your audience Tailor your message to address your audience’s needs Read More

Those who have experienced foot-in-mouth syndrome know it! Speaking when you shouldn’t, saying what should be left unsaid, or framing things in a way that is inappropriate are barriers for career success. Yet, communicating with tact is truly an art, science and discipline. Knowing when and when not to say something is only a starting point. The choice of words, timing, tone and volume are all critical factors as well. To be effective when communicating takes great self-awareness, training, and the know-how to apply skills and techniques in work and life situations. During this session we will look at word choice, nonverbal cues and more. Those attending will self-assess their own approach: What’s working? What’s not? The goal is to learn how to navigate work situations, build a high-quality personal brand, increase credibility, and improve the chance for greater career success. Learning Objectives Examine perception; yours as well as those around you, and how it impacts communicating Explore key techniques to harness diplomacy and tact to build credibility Recognize how stress affects what you say and do Identify the “Top 5 Listening Skills” for effective communication Uncover roadblocks that get in the way of communicating with tact, and strategize techniques to overcome barriers Incorporate good listening skills into the mix Build an Action Plan to incorporate new skills back at work When Thursday, September 29, 2022 9:00 AM - 2:00 PM Where The Atrium 234 Mall Boulevard Suite G-50 King of Prussia, PA 19406 Fee Fees vary based on membership tier. Sign in for your pricing. Includes all training materials, morning beverage & box lunch.   Read More

Communicating with Others Individuals build the skills required to effectively communicate their thoughts, ideas and opinions to others. This course bundle includes the following bite sized mobile ready courses: Nonverbal Communication Monitor and improve your nonverbal communication actions   Understanding Body Language Strengthen your ability to read other people's body language   Talk About and Promote the Company Vision Determine how you will talk about, promote and share the organization’s vision with others   Create a Vision Branding Statement Create a concise branding statement to connect others to the organization's vision   Handling Customer Complaints Positively handle queries or complaints from your customers   Additional Courses These courses are part of the Becoming a Future Leader Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Communicating with Others   Building Your Leadership Skills Read More

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