Culture Rise - January 23rd

Creating Great Teamwork Managers strengthen their skills to build great teamwork among their employees and team. This course bundle includes the following bite sized mobile ready courses: Team Norms and Expectations Create behavior norms and expectations for working together as a team   Creating a Strong Team Culture Create a team culture that capitalizes on team member strengths   Working with Others Within the Company Identify actions the team can take to strengthen how they work with others within the company   Project Teams Rely on Each Other Encourage project teams and work teams to rely on each other’s skills, knowledge, and abilities   Involving Others for Great Decisions Involve the right people and gather the right information to make great decisions   Additional Courses These courses are part of the Leading Teams Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing Work Relationships   Creating Great Teamwork   Conflict Management Skills   Read More

Creating Great Work Individuals take the initiative to create work that is inspiring, challenging and focused on what they love to do. This course bundle includes the following bite sized mobile ready courses: What Excites You at Work? Identify what excites you the most about the company and its future   Increase the Level of Challenge at Work Identify the actions you can take to increase the level of challenge in your own work   Analyze Key Experiences for Lessons Learned Analyze key experiences from the last two years to discover what you’ve learned   Work-Life Balance for You Define what great work balance looks like for you   The Right Level of Challenge Talk to your boss about the right level of challenge for you     Additional Courses These courses are part of the Become a High Performing Employee Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Writing to Get Things Done® Toolkit   Creating Great Work   Increasing Your Contribution at Work Read More

Silence isn't always golden. As uncomfortable as some conversations are, keeping your silence won't resolve the issue and may in fact add to it. No matter which side of the table you find yourself in a "hard to have" talk, you can learn to manage the conversation. In the workshop you'll learn how to recognize when a conversation becomes critical, how to plan effectively for the conversation and which communications strategies can help you create a win/win outcome. Learning Objectives Recognize when a conversation becomes "critical" Plan effectively for the difficult conversation Identify steps to follow during the critical conversation Demonstrate communication skills which master those difficult conversations and result in win/win outcomes Prepare for having your critical conversation; build a script during the session using the 6-Step Model Who Should Attend Experienced Supervisors Managers Team Leads When Wednesday, January 31, 2024 9:00 AM - 12:30 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee The fee differs depending on your membership level. Please log in to view the pricing applicable to you. Fee includes all training materials & morning beverage. Guideline for Hybrid Training Please note that switching from in-person attendance to virtual attendance requires pre-approval, as there may be capacity restrictions. If you wish to switch to attending virtually, please contact us at registration@meainfo.org. Read More

Silence isn't always golden. As uncomfortable as some conversations are, keeping your silence won't resolve the issue and may in fact add to it. No matter which side of the table you find yourself in a "hard to have" talk, you can learn to manage the conversation. In the workshop you'll learn how to recognize when a conversation becomes critical, how to plan effectively for the conversation and which communications strategies can help you create a win/win outcome. Learning Objectives Recognize when a conversation becomes "critical" Plan effectively for the difficult conversation Identify steps to follow during the critical conversation Demonstrate communication skills which master those difficult conversations and result in win/win outcomes Prepare for having your critical conversation; build a script during the session using the 6-Step Model Who Should Attend Experienced Supervisors Managers Team Leads When Wednesday, January 31, 2024 9:00 AM - 12:30 PM Where Live Online Fee The fees apply to each individual (one seat) and differ depending on your membership level. Please log in to view the pricing applicable to you. Fee includes all training materials. Guidelines Virtual Training: Each participant should join the training using their own computer with their webcam turned on. It is important to actively participate and remain engaged throughout the entire session. Please note that attendees should not gather in a single room using a single Zoom login. Each participant should log in individually from their own device. Additionally, please be aware that switching from virtual attendance to in-person attendance requires pre-approval, as there may be capacity restrictions. If you wish to switch to attending in person, please contact us at registration@meainfo.org. Read More

By popular demand, WSJ Best Selling co-authors of Love as a Business Strategy®, Frank Danna & Mohammad Anwar are back to deliver a transformational experience for modern leaders .  This full day program is designed to transform your organization's culture from within, starting with you. Culture Rise is a one-day leadership experience that inspires leaders to become more self-aware, resilient, and inclusive. What is Culture Rise™? Get an inside peek at Culture Rise™ and hear from previous attendees: https://www.culture-plus.com/what-is-culture-rise-video   Change starts with you. We passionately believe that transforming your behavior can spark a powerful ripple effect, leading to a cultural revolution within your organization. Over 3,000 leaders from 60+ countries have experienced this atypical adventure that will push you out of your comfort zone and challenge your preconceived notions about leadership.   Ready to learn, unlearn, and relearn? We cover topics that most shy away from. Why? Because real change begins where your comfort zone ends.  The key to self-awareness Inclusive leadership Psychological safety Misbehaviors & unforgiveness Types of power Introspection Mindsets & attitudes Vulnerability-based trust Giving & receiving feedback   Presenters:  Mohammad Anwar, Founding member and President and CEO of Culture+ Frank Danna, Founding member at Culture+   When Tuesday, January 23, 2024 8:00 AM - 6:00 PM   Where The Atrium 234 Mall Blvd., Suite G-50 King of Prussia, Pennsylvania 19406   Fee Member: $990* Non-Member: $1290* *Group Discount: Register 4 or more to receive $100 off each seat. Enter code RISEGROUP at checkout to receive your discount. Fee includes breakfast, lunch, snacks, swag bag, digital Credly certificate, access to our alumni network & continuing education newsletter. Read More

Individuals build the skills required to deliver excellent customer service and build customer loyalty.   This course bundle includes the following bite sized mobile ready courses:   Building Customer Rapport Build your skills to perform essential customer rapport building actions   Listening to Your Customers Learn how to effectively listen to your customers to meet their individual needs   Developing Your Customer Focus Identify the actions you will take to strengthen customer loyalty   Customer Service Over the Phone Implement the requirements to delivering great customer service over the phone   Internal Customer Service Create a plan for how you will deliver great customer service   Serving Customers in the Field Discover what is required to positively serve your customers in the field   Customer Service Confrontation and Conflict Learn how to effectively manage difficult customer situations   Additional Courses These courses are part of the Customer Service Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track:   Customer Service Basics   Customer Service Management Read More