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This workshop can be taken as a stand-alone workshop or as part of the Advanced Leadership Series. Everyone doesn’t come with a “like” button.  Professional harmony in the workplace is rarely as simple as it is online, where removing a connection or unfriending a colleague can be done quietly.  When conflict occurs in the physical world, it can create serious communication issues and morale problems, affecting productivity and professionalism.  Effective managers know how to resolve workplace conflicts in ways that reduce tension and let all of the parties involved move forward positively. Participants learn how to recognize potential conflict, and how to manage the resolution of workplace conflicts, professionally and productively. Who Should Attend Experienced Supervisors Managers Team Leads Group discount:  Enter code COM042420 when registering 3 or more attendees to receive a 15% discount. When Friday, April 24, 2020 9:00 AM - 1:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials, assessment & morning beverage. Read More

Conflict Management Skills Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. This course bundle includes the following bite sized mobile ready courses: Helping Employees Manage Conflict Learn how to recognize when team members need help managing conflict   Help Groups Resolve Conflict Use a mediation process to help groups resolve existing conflict   Conflict Management Expectations Create expectations for managing conflict   Create a Conflict Management Culture Create a conflict management agenda item to create a conflict management culture   Coaching Employees to Manage Conflict Provide employees a process for managing conflict with others   Additional Courses These courses are part of the Leading Teams Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing Work Relationships   Creating Great Teamwork   Conflict Management Skills Edit Description Read More

Do your employees respect one another, your customers and your company as a whole? No matter how hard you try to enforce a positive workplace culture, it can all be undone in a moment by one rogue tweet, email, or comment across the water cooler. A culture of workplace civility and respect—one in which harassment is simply not tolerated—must come from the top. But enforcement can be difficult. And walking the tightrope between what you should regulate and what you cannot regulate can perplex even the savviest HR professionals and Managers. But help is here. With insight, understanding, and skill development participants can learn to value differences as opportunities and strengths. And bottom line a culture of trust and respect enhances team efforts and goal attainment. Who Should Attend Experienced Supervisors Managers Team Leads   Group discount:  Enter code CIR031720 when registering 3 or more attendees to receive a 15% discount. When Tuesday, March 17, 2020 9:00 AM - 12:00 PM Where King of Prussia, PA 234 Mall Boulevard Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials & morning beverage. Read More

Creating Great Teamwork Managers strengthen their skills to build great teamwork among their employees and team. This course bundle includes the following bite sized mobile ready courses: Team Norms and Expectations Create behavior norms and expectations for working together as a team   Creating a Strong Team Culture Create a team culture that capitalizes on team member strengths   Working with Others Within the Company Identify actions the team can take to strengthen how they work with others within the company   Project Teams Rely on Each Other Encourage project teams and work teams to rely on each other’s skills, knowledge, and abilities   Involving Others for Great Decisions Involve the right people and gather the right information to make great decisions   Additional Courses These courses are part of the Leading Teams Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing Work Relationships   Creating Great Teamwork   Conflict Management Skills   Read More

Creating Great Work Individuals take the initiative to create work that is inspiring, challenging and focused on what they love to do. This course bundle includes the following bite sized mobile ready courses: What Excites You at Work? Identify what excites you the most about the company and its future   Increase the Level of Challenge at Work Identify the actions you can take to increase the level of challenge in your own work   Analyze Key Experiences for Lessons Learned Analyze key experiences from the last two years to discover what you’ve learned   Work-Life Balance for You Define what great work balance looks like for you   The Right Level of Challenge Talk to your boss about the right level of challenge for you     Additional Courses These courses are part of the Become a High Performing Employee Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Writing to Get Things Done® Toolkit   Creating Great Work   Increasing Your Contribution at Work Read More

This workshop can be taken as a stand-alone workshop or as part of the Critical Leadership Series. Silence isn't always golden. As uncomfortable as some conversations are, keeping your silence won't resolve the issue and may in fact add to it. No matter which side of the table you find yourself in a "hard to have" talk, you can learn to manage the conversation. In the workshop you'll learn how to recognize when a conversation becomes critical, how to plan effectively for the conversation and which communications strategies can help you create a win/win outcome. Who Should Attend Experienced Supervisors Managers Team Leads Group discount:  Enter code CC020420 when registering 3 or more attendees to receive a 15% discount. When Tuesday, February 4, 2020 9:00 AM - 12:00 PM Where King of Prussia, PA 234 Mall Blvd. Suite G-50 King of Prussia, Pennsylvania 19406 Fee includes all training materials & morning beverage. Read More

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