Live Online and In-Person Workshops Now Available.

Set your managers up for success in the COVID era with online workshops or in-person training beginning August 5, 2020.

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Upcoming Sessions

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Developing Work Relationships Individuals build their relationships with colleagues and peers to increase personal success and team collaboration. This course bundle includes the following bite sized mobile ready courses: Working with a Diverse Team Evaluate how well you work with individuals with different perspectives and expertise   Build your Network Build relationships with colleagues to learn about their role, skills and expertise   Empathy for Others Assess the level of empathy you show others   Share Your Knowledge and Expertise Increase your willingness to share your knowledge and expertise with others   Recognize Your Peers Recognize your peers for their contributions and accomplishments   Building Trust with Others Build trust with others by building relationships with your colleagues   Balance Conflicting Customer Priorities Balance the conflicting priorities of different customers   Additional Courses These courses are part of the Leading Teams Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing Work Relationships   Creating Great Teamwork   Conflict Management Skills Read More

Discussing Total Compensation Managers learn how to discuss compensation issues, rewards, as well as company benefits with individual employees. This course bundle includes the following bite sized mobile ready courses: Market Range Compensation Help employees know what the compensation market range is for their role   Performance and Rewards Discuss with your employees how individual performance impacts rewards and compensation   Linking Performance and Rewards Create a clear link between performance delivered and rewards received   Going Above and Beyond Identify who needs to be rewarded for working hard and going above and beyond what’s required   Benefits Discussion Conduct a benefits discussion with your team   Additional Courses These courses are part of the Developing and Rewarding Others Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Developing and Coaching Employees   Giving Great Feedback   Discussing Total Compensation Read More

If you believe you tend to overact in stressful situations, then it would certainly benefit you to tackle this issue. Whether you realize it or not, others notice these reactions and behaviors, and may be uncomfortable working with you, especially during challenging situations. If this is the case, it’s not good. Do yourself and your career a favor and work to get your emotions under control. You’ll love being able to better handle stressful situations, and will find this is great for you and great for others. This course provides a process to help assess how you react to stressful situations. Pinpointing the specific actions that may be creating a problem will help you understand exactly what needs to be improved. By completing this course, you will be able to determine if you tend to overreact to stressful and difficult situations. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). Read More

Let’s talk about your relationship.  Unlike most managers, HR managers have a relationship with every employee in the company. That’s a lot of one-to-one conversation.  Learn how to talk the talk in “Effective Employee Relations, Recognition and Performance Management”. This half-day seminar focuses on the basics of HR-employee relations, including rewards, recognition, appraisal and evaluation, and legal discipline. You’ll learn what a supervisor’s responsibility is for his or her employees and how to understand behavior and motivation in the workplace.  Learning Objectives Review a supervisor’s responsibility to employees Understand human behavior & motivation in the workplace Explore morale and how to use it effectively Utilize types of rewards & recognize behaviors to reward Understand performance management & employee relations Identify types of appraisal & evaluation methods Determine how and when to use various corrective actions Who Should Attend More Experienced HR Professionals (1-5 years experience) PHR Accreditation Those Who have completed Level I Series Group discount:  Enter code EER111820 when registering 3 or more attendees to receive a 15% discount. When Wednesday, November 18, 2020 9:00 AM - 2:00 PM Where Live Online Fee includes all training materials. Read More

This series explores the advantages and disadvantages of using email and text messages in the workplace and helps explain times when neither are appropriate. Learn about etiquette tips, see examples of well written electronic business messages and understand how to apply all of this on the job.   This course bundle includes the following bite sized mobile ready courses: 1. Email Etiquette  2. Text Messaging Etiquette 3. When Email and Text Messages are NOT Appropriate at Work Read More

Do you think before you send?  More people should.  The written word is still critical to business communications—and is frequently how new customers come to encounter a business. But texting and instant messaging have negatively impacted writing skills.  “Email Communication for the Workplace” is a four hour workshop that will teach you how to write more effectively. You’ll review basic grammar, learn the current rules of email etiquette and practice editing and correcting poorly written emails.  Learning Objectives Understand how to write more effectively by avoiding grammar blunders Identify and understand the goals of writing for business Write emails that get attention and results Learn the current rules of email etiquette Practice editing and correcting poorly written emails to perfect your skills Who Should Attend Any Employee in an organization looking to improve their email and basic business writing skills. Group discount:  Enter code EC111220 when registering 3 or more attendees to receive a 15% discount. When Thursday, November 12, 2020 9:00 AM - 2:00 PM Where Live Online Fee includes all training materials. Read More

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